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SHIPPING INFORMATION

SHIPPING COSTS

UK*

STANDARD SHIPPING (3-5 DAYS) - £1.99
EXPRESS SHIPPING (48 HOUR) - £2.99
NEXT DAY DELIVERY (STANDARD SIZE) - £4.99
NEXT DAY DELIVERY (OVER 2KG) - £7.99

*Applies to Mainland UK only. Deliveries to Jersey, Guernsey, Isle of Man, Scottish Highlands and other remote areas may be subject to additional charges which will be applied automatically at checkout.

EUROPE

STANDARD SHIPPING (3-7 DAYS) - £4.99

Please note: some items are not available for delivery outside of the UK.

REST OF THE WORLD

STANDARD SHIPPING (5-10 DAYS) - £5.99

Please note: some items are not available for delivery outside of the UK and we only deliver to selected global locations.

DELIVERY

We use a network of couriers across the UK, Europe and the Rest of the World. In the majority of cases, deliveries will take place between 8am and 6pm. However, in some instances, you may receive your order at the weekend or on a bank holiday. Please be aware that this is subject to courier availability in your area and cannot be guaranteed or requested. Next Day Delivery is classed as next working day. Orders received prior to 2pm on a Friday will therefore be delivered on a Monday.

ORDER CONFIRMATION

Once your order has been placed, you will receive an automated email confirmation. For standard delivery, we aim to dispatch all orders within 48 hours and delivery (UK only) is usually within 48 hours of dispatch. You will receive another once your order has been dispatched which will detail tracking information when available. Some couriers will also contact you to advise that your parcel is in transit and will also give you an estimated delivery time. If you have not received an email confirming dispatch within 5 working days of your order, please email customerservice@accessoryoutlet.co.uk and we will ensure we review your order status immediately. Please note, due to fraud checks, we are unable to amend your order details, including payment method and delivery address, once your order has been accepted. If you need to do either of these, please contact us requesting your order be cancelled and then place a new order with the correct details.

INTERNATIONAL ORDERS

Items being shipped outside the UK will be subject to import duties, taxes, and tariffs as imposed by the country the product is being imported to. The customer (the person importing the product) is responsible to pay the import duties and taxes incurred by customs when the product reaches the country of destination. The Accessory Outlet Limited is not responsible for any duties, taxes, or tariffs incurred by the importation of products into countries other than the UK. The customer is responsible to pay all duties, taxes, and tariffs as billed by the courier and imposed by the customs and import department of their respective country.