Return Requsts

If you are not fully satisfied with your purchase for any
reason, you have the right to return your order within 30 days from date of
delivery. It is your responsibility to return any such items in a pristine
condition in their original box packaging. Once received items will be
inspected and a refund will be processed to the original payment card within 10 working days. Items returned damaged, faulty, with missing parts or otherwise not
in a pristine condition will be returned to you. We are unable to accept unwanted orders that are returned outside of 30
days, that’s plenty of time to for you decide whether it’s for you.

It is your responsibility to return the item to us however
if the item being returned is faulty, then we will cover the cost of shipping.
If this is the case prior notification must be made to us where we will provide
a pre-paid shipping label for return. Faulty items sent to us without prior
notification could remove your right for refund and/or reduce your refund less
that of delivery.

Faulty item returned within 30 days of receipt of order will
be fully refunded, faulty items returned within six months of receipt will be
replaced or refunded.

Faulty returns will be either replaced or refunded within 10
working days of receipt. Refund will only be made to the original purchasing
card.

Please note for International Orders: If you live outside the UK and
your item is faulty or unwanted, then the process is slightly different.
Because international post offices can’t recognise our pre-paid labels, you cover the initial cost of return but don’t worry, you’ll be
refunded this once it’s back in our hands (up to a maximum of £7 per
kg). Please make sure to keep the receipt for any monies paid, so we
know how much to refund you.

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